Ollie’s (OLLI) Q1 2025: 25 New Stores Drive 13% Sales Jump as Closeout Pipeline Expands

Ollie’s delivered a record 25 new store openings, capturing market share from retail closures and leveraging a surging closeout pipeline. Accelerated loyalty signups and direct vendor relationships are fueling transaction growth and margin resilience, even as tariffs and SG&A headwinds persist. Management’s reaffirmed outlook signals confidence in Ollie’s flexible model to capitalize on ongoing retail disruption and consumer value-seeking trends.

Summary

  • Store Expansion Accelerates: Record new store openings, especially in former Big Lots locations, are driving rapid footprint growth and local market share gains.
  • Loyalty Program Outperformance: Ollie’s Army membership and engagement surged, with loyalty sales now over 80% of total.
  • Closeout Pipeline Tailwind: Retail bankruptcies and supply chain disruptions are expanding deal flow, strengthening Ollie’s buying leverage for the year ahead.

Performance Analysis

Ollie’s Q1 results reflect the company’s ability to capitalize on retail disruption, with net sales up 13% and a record 25 new store openings, the majority from former Big Lots locations. Comparable store sales grew 2.6%, driven by robust transaction growth even as the company cycled liquidation headwinds from competitor closures. The performance was broad-based, with food, hardware, electronics, domestics, and housewares leading category gains.

Gross margin held steady at 41.1%, as improved supply chain costs offset a less favorable merchandise mix. SG&A as a percent of sales rose 60 basis points due to higher medical and casualty claims and new store growth, while pre-opening expenses spiked from the accelerated opening cadence. Adjusted EBITDA reached $72.2 million, with margin at 12.5%, supported by strong inventory discipline and a $415 million cash and investment position, underscoring Ollie’s financial flexibility.

  • Traffic Momentum: Mid-single-digit transaction growth outpaced expectations, even against liquidation-driven comps.
  • Inventory Leverage: Inventory rose 16% YoY, reflecting both strong deal flow and support for new store growth.
  • Loyalty Penetration: Ollie’s Army members grew over 9% to 15.5 million, now driving more than 80% of sales.

Despite tariff and weather headwinds, Ollie’s maintained its margin targets and reaffirmed full-year guidance, signaling management’s confidence in the underlying business model and market positioning.

Executive Commentary

"We opened 25 new stores in the first quarter, a record for any period in our history, and four stores ahead of plan. As will be the case for most of the year, the majority of these openings were former Big Lots locations. The team has done an excellent job prioritizing these openings in 2025 while advancing our pipeline for 2026 and beyond."

Eric Vandervlok, President and Chief Executive Officer

"Gross margin was flat at 41.1%, and this was slightly ahead of our plan. Lower supply chain costs were offset by lower merchandise margins, primarily driven by product mix. SG&A expenses as a percentage of sales increased 60 basis points to 28.6%, driven primarily by higher medical and casualty claims and new store growth."

Robert Helm, Executive Vice President and Chief Financial Officer

Strategic Positioning

1. Aggressive Store Growth via Opportunistic Real Estate

Ollie’s is accelerating its store count by capitalizing on retail bankruptcies, especially Big Lots closures, with 25 new stores opened in Q1 and a robust pipeline for 2026. The company’s “warm box” strategy—moving into vacated discount retail locations—gives ready access to established value-oriented shoppers and lowers conversion costs, supporting rapid, profitable expansion.

2. Closeout Model and Vendor Diversification

The closeout business model—purchasing excess, liquidated, or abandoned inventory from thousands of vendors— is proving highly resilient in a volatile environment. Ollie’s is leveraging its scale and financial strength to secure better deal terms, especially in consumables and CPG, as competitors shrink or exit. Direct manufacturer relationships are expanding, giving Ollie’s first-mover advantage on attractive product pipelines.

3. Loyalty and Customer Engagement Flywheel

Ollie’s Army, the company’s loyalty program, is a strategic moat, now representing over 80% of sales and growing at its fastest rate in four years. Enhanced digital marketing, a co-branded credit card rollout, and new exclusive shopping events are deepening customer engagement and frequency, while also providing valuable data for targeted promotions and product mix optimization.

4. Flexible Merchandising and Pricing Discipline

Ollie’s flexible merchandising model—no planograms or rigid shelf guidance— enables rapid adaptation to changing deal flow and consumer trends. The company remains fiercely committed to maintaining price gaps, especially on branded goods, and will not sacrifice value proposition for margin, even amid tariff-driven cost pressures.

5. Margin Management Amid Tariffs and SG&A Pressure

While tariffs and elevated SG&A (notably medical claims) are headwinds, Ollie’s is offsetting these through supply chain savings, mix management, and buying discipline. The company has reduced direct import exposure from China, and expects tariff costs to be manageable within its 40% gross margin target for 2025.

Key Considerations

This quarter marks a pivotal moment for Ollie’s, as it leverages industry disruption to accelerate growth and entrench customer loyalty. The company’s ability to convert retail closures into profitable store openings, deepen vendor relationships, and expand its loyalty base will be critical to sustaining outperformance as macro uncertainty lingers.

Key Considerations:

  • Deal Flow Resilience: Retail bankruptcies and supply chain disruptions are increasing the volume and quality of closeout inventory available to Ollie’s, supporting both margin and traffic.
  • Loyalty Program as Growth Lever: Ollie’s Army enhancements, including additional exclusive events and a co-branded credit card, are driving higher spend and frequency among core customers.
  • SG&A and New Store Profit Drag: Elevated medical claims and the ramp of new store openings are weighing on SG&A, though management expects these pressures to moderate as the year progresses.
  • Tariff Mitigation: Ollie’s is reducing reliance on Chinese imports, using its flexible sourcing to manage cost inflation and protect its value proposition.

Risks

Tariff escalation, weather-driven seasonal volatility, and further increases in SG&A (notably healthcare costs) pose ongoing risks to margin and earnings visibility. The rapid pace of new store openings also introduces execution risk, with immature stores typically a short-term profit drag before maturing. Competitive pricing actions from peers could pressure Ollie’s ability to maintain its value gap if closeout deal flow tightens.

Forward Outlook

For Q2, Ollie’s guided to:

  • Comparable store sales at the lower end of the 1% to 2% long-term algorithm, with seasonal categories a key swing factor.
  • Gross margin expected below 40% in Q2 and Q4, consistent with seasonal patterns, but above 40% in Q3, averaging 40% for the year.

For full-year 2025, management reaffirmed guidance:

  • Net sales of $2.579 to $2.599 billion, 75 new store openings, and gross margin of 40%.
  • Operating income of $283 to $292 million, adjusted net income of $225 to $232 million, and capex of $83 to $88 million.

Management cited a strong deal pipeline, robust loyalty engagement, and continued market share gains as key drivers of confidence in delivering on guidance despite macro and cost headwinds.

  • Tariffs assumed to remain at current levels.
  • SG&A conservatively planned to reflect Q1 headwinds, with offsetting actions underway.

Takeaways

Ollie’s is executing a playbook built for disruption, rapidly expanding its footprint, deepening customer engagement, and leveraging supply chain volatility to secure attractive inventory. The company’s flexible model and loyalty program are proving resilient, but margin management and new store maturation will be key to sustaining momentum.

  • Store Openings and Market Share: Aggressive expansion into vacated retail locations is driving both top-line growth and local share capture, but brings short-term margin drag as new stores mature.
  • Loyalty and Vendor Relationships: Ollie’s Army enhancements and direct manufacturer deals are fueling transaction growth and margin resilience, setting the stage for long-term competitive advantage.
  • Tariff and SG&A Watchpoints: Investors should monitor further tariff policy shifts and SG&A normalization, as these will determine the durability of Ollie’s margin targets and earnings power through the year.

Conclusion

Ollie’s Q1 2025 results underscore the company’s ability to thrive amid retail industry disruption. With a robust store pipeline, surging loyalty engagement, and a flexible closeout model, Ollie’s is well positioned to capture incremental share—but vigilance around cost inflation and new store ramp will be essential to sustaining outperformance.

Industry Read-Through

Ollie’s performance highlights the value of flexible, opportunistic models in a disrupted retail landscape. Retailers with strong balance sheets, nimble sourcing, and loyalty-driven traffic are best positioned to capitalize on competitor closures and supply chain volatility. The closeout and off-price sector stands to benefit as retail bankruptcies and excess inventory persist, but margin management and customer engagement will differentiate winners. Competitors lacking Ollie’s buying scale or loyalty penetration may struggle to defend share as value-seeking consumers gravitate toward the best deal and experience.