Full Truck Alliance (YMM) Q2 2025: Transaction Service Revenue Jumps 39%, Reshaping Monetization Core
YMM’s Q2 marked a structural pivot as transaction service revenue surged 39%, outpacing total top-line growth and signaling a decisive shift from subsidy-dependent brokerage to platform-driven monetization. Core user metrics hit record highs, while upcoming fee changes and government grant roll-offs set the stage for a more resilient, if potentially volatile, revenue mix. Investors face a transition period as freight brokerage volume falls, but the platform’s high engagement and premium service focus position it for long-term competitive strength.
Summary
- Transaction Service Outperformance: Monetization engine shifts as transaction service revenue growth eclipses legacy brokerage.
- Platform Ecosystem Deepens: Core shipper and trucker engagement hit new highs, driving order fulfillment and stickiness.
- Profit Mix Transition: Fee hikes and subsidy roll-off in brokerage segment trigger near-term volume drop, but long-term margin clarity improves.
Performance Analysis
Full Truck Alliance delivered a robust Q2 with total net revenue up 17.2% year-over-year, but the underlying story was the 39.4% surge in transaction service revenue—now the company’s fastest-growing and most strategically important segment. Transaction service, which includes service fees on digital freight transactions, contributed RMB 1.33 billion (over 40% of total revenue), reflecting a sharp pivot from legacy brokerage and listing models. Monetized order penetration reached 86.7%, up more than 5 percentage points, and average monetization per order also climbed, highlighting the platform’s improving pricing power and operational leverage.
Order volume and engagement metrics also set new records: Fulfilled orders rose 23.8% to 60.8 million, and average shipper MAUs (monthly active users) grew 19.3% to 3.16 million. The company’s fulfillment rate hit 40.7%, up nearly 7 points, with direct shippers now contributing 53% of orders. Trucker engagement remained strong, with 4.34 million active truckers and over 1 million trucker members, supporting higher order frequency and ecosystem stickiness. Despite increased sales and marketing spend, cost discipline in tax and administrative lines helped drive a 101.6% jump in operating income and a 50.5% gain in net income.
- Monetization Shift Accelerates: Transaction service revenue growth now far outpaces legacy segments, underscoring a platform-first model.
- Order Quality Upgrades: Direct shippers and premium truckers drive higher fulfillment and conversion rates, improving platform economics.
- Cost Controls Offset Marketing Spend: Lower tax and G&A expenses enabled margin expansion despite higher user acquisition investment.
The quarter’s financial performance highlights a business model in transition, with the company intentionally reducing exposure to subsidy-driven brokerage and focusing on scalable, high-margin transaction services. This sets up both near-term volatility and long-term upside as the platform’s core economics strengthen.
Executive Commentary
"By increasing the exchange rate and optimizing the user experience, the unit size of the full-scale platform is rising again. This quarter, the exchange rate has reached 60.8 million units, which is 23.8% growth. This reflects the continuous upgrade of the digital logistics to the traditional online logistics trading model."
Hui Zhang, Founder, Chairman and CEO
"Supported by the dual engine of order growth and improved monetization efficiency, revenues from our transaction service achieved another quarter of high-quality growth, rising 39.4% year-over-year to RMB 1.33 billion. Monetized order penetration reached 86.7%, up more than 5 percentage points from the prior year, while average monetization per order increased to RMB 25.2 from 23.9."
Simon Tsai, Chief Financing and Investment Officer
Strategic Positioning
1. Transaction Service at the Core
YMM is actively migrating its revenue base from government-subsidized brokerage to scalable, platform-driven transaction services. The transaction service segment’s 39% growth, driven by both higher order volume and improved monetization per order, reflects the platform’s ability to extract more value as digital adoption deepens. Monetized order penetration above 86% and rising per-order fees indicate growing pricing power and user willingness to pay for digital matching and fulfillment.
2. User Ecosystem Reinforcement
Platform health is anchored in record shipper and trucker engagement. Direct shippers—SMEs posting orders directly rather than via intermediaries—now account for 53% of fulfilled orders, with higher retention and frequency. On the trucker side, membership and credit rating programs are driving both service quality and loyalty. The 12-month rolling retention rate for shipper members remains above 80%, and trucker next-month retention exceeds 85%, supporting a virtuous cycle of engagement and monetization.
3. Freight Brokerage Fee Transition
August’s fee hike in the freight brokerage business is a pivotal move, aimed at offsetting the loss of government subsidies and reducing cash flow uncertainty. Management expects a significant decline in brokerage transaction volume and revenue in Q3, but sees limited impact on the transaction service business. This move is expected to improve revenue quality and margin visibility, even as it introduces near-term top-line and profit pressure.
4. Premiumization of Entrusted Shipment
The entrusted shipment segment has been strategically reshaped, discontinuing carpooling and focusing on full truckload transactions with premium pricing and higher fulfillment certainty. While this led to short-term volume slowdown, it strengthens the platform’s premium positioning and attracts higher-quality shippers and truckers, supporting long-term margin expansion and user trust.
5. Regulatory and Industry Alignment
YMM is proactively aligning with industry self-regulation, implementing trucker protections, payment guarantees, and anti-fraud measures. These steps not only reduce regulatory risk but also enhance the platform’s reputation among truckers—critical for capacity retention as smaller, less differentiated competitors exit the market amid fee normalization.
Key Considerations
Q2 marks a critical inflection as YMM deliberately pivots away from subsidy-reliant brokerage toward a platform-first, data-driven model. The interplay between monetization quality, user engagement, and regulatory adaptation will define the company’s medium-term trajectory.
Key Considerations:
- Transaction Service Momentum: The 39% revenue growth in transaction services is now the primary driver of platform economics and valuation.
- Brokerage Fee Hike Fallout: Near-term revenue and volume will drop as fee increases push some shippers away, but margin quality and subsidy risk are reduced.
- User Cohort Upgrading: Direct shipper and premium trucker engagement drive higher retention and order frequency, improving network effects.
- Cost Structure Realignment: Lower tax and G&A costs offset rising marketing spend, supporting margin expansion even as the revenue mix evolves.
- Regulatory and Industry Shifts: Self-regulation and payment protections position YMM favorably as the sector consolidates and smaller players exit.
Risks
The transition away from government-subsidized brokerage introduces near-term revenue and profit volatility, with management warning of a “significant decline” in brokerage transaction volume and increased cost pressure. Regulatory changes, competitive fee adjustments, and macro softness in freight demand could further impact growth and margin trajectory. Reliance on high engagement among core user cohorts is critical—any erosion in platform stickiness could threaten the monetization thesis.
Forward Outlook
For Q3 2025, Full Truck Alliance guided to:
- Total net revenues of RMB 3.07 billion to RMB 3.17 billion (1.3% to 4.6% YoY growth)
- Freight brokerage service net revenues of RMB 2.16 billion to RMB 2.26 billion (23.4% to 29.1% YoY growth)
For full-year 2025, management expects:
- Continued strength in transaction service growth and platform engagement
- Brokerage volume and revenue to decline materially post-fee hike, with limited impact on core transaction services
Management highlighted several factors that will shape results:
- Fee normalization and subsidy roll-off will temporarily pressure top-line and profitability
- Strategic focus remains on premium user cohorts, digital fulfillment, and monetization efficiency
Takeaways
Full Truck Alliance’s Q2 signals a deliberate shift toward platform-driven economics, with transaction service revenue now the centerpiece of growth and profit quality. The company’s ability to drive engagement and retention among direct shippers and premium truckers is a core competitive advantage, but the near-term impact of brokerage fee hikes and subsidy withdrawal introduces volatility.
- Monetization Engine Shift: Transaction service is now the strategic and financial core, with platform economics improving as legacy brokerage fades.
- Engagement-Driven Growth: High retention and engagement among premium user cohorts underpin both volume and monetization upside.
- Transition Watch: Investors should monitor how brokerage fee hikes and subsidy roll-offs affect volume, margin, and user mix in coming quarters.
Conclusion
YMM’s Q2 performance underscores a structural transition from government-reliant brokerage to a platform-centric, data-driven freight marketplace. While near-term volatility is expected as the brokerage segment resets, the company’s core transaction service momentum and deepening user ecosystem position it for long-term value creation and sector leadership.
Industry Read-Through
The shift from subsidized brokerage to platform-driven monetization is a bellwether for China’s digital freight sector. As government support wanes and fee normalization accelerates, platforms with deep user engagement, premium service offerings, and robust digital infrastructure will consolidate share, while smaller, price-focused players are likely to exit. The increased focus on trucker protections and payment guarantees will become table stakes across the industry, raising the bar for compliance and trust. Investors in logistics tech should expect further industry consolidation and margin bifurcation as platform scale and user loyalty become decisive competitive levers.