CrossAmerica Partners (CAPL) Q4 2023: Retail Gross Profit Climbs 18% Amid Margin Expansion and Site Growth

CrossAmerica Partners delivered record Q4 retail segment results, driven by expanded site count, stronger merchandise margins, and improved fuel sourcing costs. Strategic conversion of leased sites to company-operated locations is set to further shift the business mix and enhance margin durability. Management’s focus on operational efficiency, portfolio optimization, and disciplined capital allocation positions CAPL for steady cash flow and incremental growth in 2024.

Summary

  • Retail Margin Expansion: Merchandise gross profit and margin percentage outpaced national trends, reflecting pricing and sourcing initiatives.
  • Site Conversion Focus: Accelerated shift to company-operated and commission agent locations is reshaping the earnings mix.
  • Balance Sheet Discipline: Leverage managed near 4x with fixed-rate swaps cushioning interest expense volatility.

Business Overview

CrossAmerica Partners is a wholesale distributor and retailer of motor fuels and convenience merchandise across the United States. The company operates through two primary segments: wholesale fuel distribution (supplying fuel to lessee dealers, independent dealers, and commission agents) and retail operations (company-operated and commission agent convenience stores). Revenue is generated from fuel sales, merchandise, and rental income from leased sites, with a growing emphasis on company-operated retail locations to capture higher-margin opportunities.

Performance Analysis

Q4 2023 marked a record quarter for CrossAmerica’s retail segment, as gross profit surged 18% in merchandise and 11% in motor fuel compared to the prior year. This performance was anchored by a growing site count, improved inside sales, and a notable 70 basis point increase in merchandise margin percentage. Retail fuel margin per gallon rose 8% to 41.5 cents, benefiting from both favorable market conditions and improved sourcing costs. Wholesale segment gross profit was up slightly, with a 3% increase in fuel margin offsetting a 4% drop in volume due to site conversions and softer demand. Rental income, making up 38% of wholesale gross profit, remained a stable contributor.

On a same-store basis, retail inside sales excluding cigarettes advanced 5%, led by packaged beverages and deli, while same-store fuel volume declined 3%—a result of site-specific disruptions and broader demand softness. Adjusted EBITDA and distributable cash flow rose 8% and 7% year-over-year, respectively, despite higher operating expenses from the expanded company-operated footprint. Distribution coverage improved to 1.8x, reflecting resilient cash generation even as net income dipped slightly due to elevated interest expense.

  • Merchandise Margin Strength: 18% merchandise gross profit growth, with margin gains from both pricing initiatives and product mix shift.
  • Retail Site Expansion: Company-operated sites increased by 41 year-over-year, boosting retail segment scale and expense base.
  • Fuel Margin Outperformance: Both wholesale and retail fuel margins rose despite lower crude prices, underscoring sourcing cost improvements.

Operating expenses grew in line with site expansion, while G&A remained tightly controlled. The company’s leverage ratio ended the year at 4.2x, supported by fixed-rate swaps on 77% of debt, partially insulating against rising interest rates.

Executive Commentary

"Our retail segment benefits from our improved fuel sourcing costs as well. While we profited from strong market conditions for fuel margin, in our retail segment this quarter, our retail fuel margin results were also enhanced by our lower fuel product costs relative to the prior year."

Charles Nifong, CEO and President

"Retail segment operating expenses for the fourth quarter of 2023 increased approximately 15% from the prior year, while our average company operated site count was up more than 16%. As we have converted sites to the company operated class of trade, which have the largest operating expense profile of any of our classes of trade, the incremental operating expenses we are seeing for these locations are in line with our expectations."

Maura Topper, Chief Financial Officer

Strategic Positioning

1. Company-Operated Site Conversion

CAPL is accelerating the conversion of leased and commission sites to company-operated and commission agent locations, capturing higher gross profit per site and more direct control over margin levers. The pending transition of 59 Apple Green-leased sites to company-operated status is a material inflection, expected to enhance retail segment earnings and operational flexibility.

2. Margin Optimization Initiatives

Ongoing efforts in pricing, product sourcing, and promotional strategies are driving higher merchandise margins and shifting sales mix toward higher-margin categories. These initiatives are delivering above-industry growth in inside sales and merchandise profitability, reinforcing the value of a larger company-operated footprint.

3. Portfolio Rationalization

Management continues to evaluate and divest non-core properties, with $9.2 million in proceeds from 10 asset sales in 2023. While activity was below target, the focus on portfolio optimization is set to intensify, supporting capital recycling and balance sheet strength.

4. Balance Sheet and Capital Allocation Discipline

Leverage remains a key focus, with strong cash flow used to pay down debt and fund growth capex. Fixed-rate swaps on 77% of debt mitigate interest rate risk, while distribution coverage at 1.8x signals ample headroom for continued payouts and reinvestment.

Key Considerations

CrossAmerica’s Q4 reflects a business in transition, with strategic site conversions and operational initiatives underpinning margin expansion and cash flow resilience. The retail segment’s performance is now the primary driver of incremental profitability, while wholesale remains a stable, if lower-growth, contributor.

Key Considerations:

  • Retail Mix Shift: The company-operated and commission agent site expansion is increasing exposure to higher-margin, but higher-expense, retail operations.
  • Margin Sustainability: Fuel and merchandise margin gains are partly market-driven, but sourcing and pricing initiatives are delivering structural improvement.
  • Expense Management: Labor and management fees are rising with site count, but non-labor expenses are being held flat, demonstrating operational discipline.
  • Interest Rate Hedging: Fixed-rate swaps are cushioning the impact of higher rates, though some hedges roll off in early 2024, adding future risk.

Risks

Volume softness in both wholesale and retail segments, driven by macro demand headwinds and weather disruptions, remains an overhang. As the business shifts toward company-operated sites, operating leverage increases, heightening sensitivity to labor and management costs. Interest rate hedges provide only temporary relief, and any further rise in rates could pressure distributable cash flow as swaps expire. Portfolio divestitures lag targets, which could slow capital recycling if not accelerated.

Forward Outlook

For Q1 2024, CrossAmerica expects:

  • Continued margin benefit from improved fuel sourcing, though retail fuel margins have moderated slightly month-to-date
  • Retail and wholesale volumes to remain soft, with potential improvement as weather normalizes

For full-year 2024, management maintained its focus on:

  • Executing site conversions and integrating newly operated locations
  • Enhancing merchandise margin and optimizing the site portfolio

Leadership emphasized durable cash flow, balance sheet strength, and incremental growth from site conversions as guiding priorities for the year ahead.

  • Retail margin initiatives and site conversions will be key earnings drivers
  • Expense management and capital discipline remain central to the outlook

Takeaways

CrossAmerica’s Q4 results highlight the strategic payoff from site conversions, merchandise margin initiatives, and disciplined capital allocation.

  • Margin Expansion: Retail segment outperformed on both fuel and merchandise margins, with growth initiatives translating to record Q4 results.
  • Strategic Site Shift: Accelerated conversion of leased and commission sites to company-operated status is reshaping the business model and earnings mix.
  • Execution Watch: Investors should monitor the pace and profitability of site conversions, as well as the sustainability of margin gains amid ongoing demand and rate volatility.

Conclusion

CrossAmerica Partners exits 2023 with record retail performance, a growing company-operated footprint, and a disciplined approach to margin and capital management. The business is positioned for incremental growth, but execution on site conversion and expense containment will determine the durability of recent gains.

Industry Read-Through

CrossAmerica’s margin and merchandise gains signal that fuel distributors with direct retail exposure and active site conversion strategies can outperform in a flat volume environment. The shift toward company-operated and commission agent models is likely to accelerate among peers seeking higher-margin, defensible cash flows, while portfolio rationalization remains a key tool for capital recycling. Retailers and distributors across the fuel and convenience sector face similar volume and labor headwinds, but operational focus on pricing, sourcing, and expense management will differentiate winners in a margin-sensitive landscape.