Agora (API) Q2 2024: Gross Margin Set to Climb as $3.3M Low-Margin Revenue Exits Portfolio

Agora’s decisive exit from sub-10% margin products signals a pivot toward higher-value AI and RTE verticals. Cost discipline and innovation in speech-to-text and conversational AI underpin management’s confidence in profitable growth. Investors should watch the margin uplift and traction in next-gen developer solutions as legacy drag recedes.

Summary

  • Margin Expansion Catalyst: Ceasing low-margin product sales positions Agora for improved profitability.
  • AI-Driven Product Focus: Real-time speech-to-text and conversational AI solutions gain adoption among key customers.
  • Turning Point Narrative: Leadership frames Q2 as a return to growth and a reset for sustainable margin improvement.

Business Overview

Agora is a real-time engagement (RTE) platform that enables developers to embed voice, video, and interactive streaming into applications. The company generates revenue from usage-based fees across two primary segments: Agora, focused on global RTE APIs and developer tools, and Shunwang, serving China’s gaming, IoT (Internet of Things), and digital transformation markets. Core revenue drivers include live shopping, education, gaming, and emerging AI-powered communication use cases.

Performance Analysis

Total revenue returned to year-over-year growth for the first time since 2021, with both Agora and Shunwang segments contributing. Agora’s slight sequential dip reflected softer usage in emerging markets, while Shunwang posted a strong quarter driven by IoT verticals and digital transformation demand.

Adjusted gross margin declined 3.8 percentage points year-over-year, impacted by a less favorable product mix, but ticked up modestly from Q1 as infrastructure utilization improved. Operating expenses fell 6.1% year-over-year due to continued cost control, with R&D and sales and marketing both seeing double-digit reductions as a percentage of revenue. Cash burn increased, but the balance sheet remains robust with $371 million in liquidity.

  • Shunwang Outperformance: Segment’s 8% sequential growth outpaced Agora, highlighting domestic IoT and gaming strength.
  • Legacy Product Drag: Sub-10% margin products generated $3.3 million in Q2 revenue but are now discontinued, removing a key profitability headwind.
  • Cost Structure Reset: Shift from share-based to cash compensation reduced dilution, but temporarily lifted G&A expenses.

Management’s focus on margin and pipeline discipline is evident, with clear intent to drive sustainable growth in core, higher-value verticals as legacy drag is eliminated.

Executive Commentary

"We have finally overcome the impact of the pandemic, the macroeconomic turmoil and regulatory changes, and return to year-over-year revenue growth for the first time since 2021."

Tony Zhao, Founder, Chairman & CEO

"We already ended the sale of certain products in this quarter...these products have pretty low gross margin in the low single digit range...we decided to basically terminate the sale of such products."

Jingbo Wang, Chief Financial Officer

Strategic Positioning

1. Exit from Low-Margin Legacy Products

Agora is discontinuing products with sub-10% gross margin, notably those based on traditional CDN (Content Delivery Network) technology. This move is expected to “lead to a meaningful increase in our gross margin and a positive impact on bottom line in the third quarter,” according to CFO Wang. The company will continue to compete in live streaming, but with differentiated, RTE-based solutions rather than commoditized legacy offerings.

2. AI-Powered Product Innovation

Product launches in real-time speech-to-text and conversational AI SDKs are gaining traction, especially with customers like HelloTalk and Xiaotiancai. Integration with large language models and partnerships with leading AI communities (e.g., Hugging Face) position Agora to capture developer mindshare and drive adoption in next-gen communication use cases.

3. Developer Ecosystem and Strategic Partnerships

Agora’s integration with Unity China’s UOS engine opens new channels in gaming, especially for small studios lacking in-house voice expertise. Advanced features like 3D spatial audio and AI noise suppression further differentiate the platform, as does a revamped developer-centric website and upcoming RTE conference focused on AI convergence.

4. Cost Discipline and Operating Leverage

Continued focus on cost control has driven meaningful reductions in R&D and sales and marketing as a share of revenue. The company’s shift to cash compensation during low share price periods demonstrates shareholder-aligned capital allocation, even as it temporarily impacts G&A expense.

5. Market Position and Competitive Dynamics

Management sees competitive pressure stabilizing, with the new battleground shifting to AI-enabled RTE solutions. The company claims first-mover advantage in real-time voice SDKs for generative AI, but acknowledges that competitors are following quickly, underscoring the need for continuous innovation.

Key Considerations

This quarter marks a strategic inflection point as Agora moves beyond pandemic-era contraction and actively reshapes its portfolio for higher-margin growth. The interplay between disciplined cost management, product innovation, and the exit from legacy drag will determine the pace and sustainability of the margin recovery.

Key Considerations:

  • Gross Margin Inflection: Elimination of $3.3 million in low-margin revenue is expected to drive a step-change in profitability starting Q3.
  • AI Product Adoption: Early customer wins in speech-to-text and conversational AI provide validation, but scale and developer traction remain critical to future growth.
  • Cash Position Strength: $371 million in liquidity provides ample runway to invest in core R&D and weather continued cash burn as the business transitions.
  • Segment Divergence: Shunwang’s resilience in gaming and IoT highlights potential for domestic strength, while Agora’s international business faces more volatility.

Risks

Agora faces risks from ongoing macroeconomic volatility, especially in emerging markets, and from intensifying competition in AI-enabled RTE solutions. The transition away from legacy products must be offset by rapid scaling of new verticals and continued cost discipline. Execution risk remains around achieving GAAP breakeven, particularly if developer adoption of new products is slower than expected or if competitive pricing pressures return.

Forward Outlook

For Q3 2024, Agora guided to:

  • Total revenue between $31.5 and $33.5 million, reflecting the exit of low-margin products
  • Meaningful gross margin improvement as sub-10% margin products roll off

For full-year 2024, management maintained a cautiously optimistic tone:

  • Core product demand “remain(s) pretty robust” with expected sequential revenue and margin growth in Q3 and Q4

Management highlighted several factors that could impact results:

  • Continued cost discipline and OPEX control, with potential further efficiency gains
  • Commitment to achieving GAAP breakeven on a sustained basis in 2025

Takeaways

Agora’s Q2 marks a structural reset as the company exits legacy drag and leans into AI-powered growth. The next two quarters will be critical for validating the sustainability of margin gains and the commercial impact of new product innovation.

  • Portfolio Reshaping: The discontinuation of low-margin products should deliver immediate gross margin uplift, with minimal revenue drag due to weak profitability of exited lines.
  • Innovation-Led Growth: Real-time speech-to-text and conversational AI SDKs are emerging as key differentiators, but require continued investment and developer adoption to drive meaningful revenue.
  • Investor Watchpoint: Track margin expansion, developer traction, and the pace of breakeven as the new portfolio mix is reflected in operating results.

Conclusion

Agora’s strategic exit from low-margin legacy products and renewed focus on AI-driven RTE innovation positions the company for improved profitability and long-term relevance. The coming quarters will test execution on both cost discipline and next-gen product adoption.

Industry Read-Through

Agora’s shift away from commoditized CDN-based streaming and toward AI-powered RTE solutions signals a broader industry pivot. As real-time engagement becomes increasingly AI-infused, vendors with strong developer ecosystems and differentiated SDKs will capture share. The margin reset highlights the risk for legacy streaming providers relying on low-value, price-pressured products. Emerging use cases in live shopping, IoT, and conversational AI are likely to drive sector-wide innovation, while cost discipline and capital allocation will remain critical for smaller platform players navigating post-pandemic realities.